Shipping Policy
At Grace Stride, we strive to provide a seamless and efficient shopping experience, including timely and reliable delivery of your fashion essentials. Please read our shipping policy to understand how we manage shipping, delivery times, and any related details.
Shipping Destinations
We currently offer shipping within [Your Country/Region] and select international destinations. If you are located outside our primary shipping areas, please contact us at [email address] for assistance with placing an order.
Processing Time
Orders are typically processed within 5-8 business days, excluding weekends and holidays. Once your order has been processed, you will receive a confirmation email with your tracking details. Please allow for additional processing time during peak seasons or special promotions.
Shipping Rates
Shipping rates are calculated at checkout based on the size, weight, and destination of your order. We offer free standard shipping on orders over [X amount], and flat-rate shipping for orders below this amount. Expedited shipping options are also available at an additional cost.
Estimated Delivery Times
- Standard Shipping: 5-7 business days
- Expedited Shipping: 3-6 business days
- International Shipping: 7-14 business days (depending on location)
Please note that delivery times are estimates and may vary depending on your location and unforeseen circumstances such as weather, customs delays, or postal service disruptions.
Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can use this to monitor your package’s journey and get an estimated delivery date. If you encounter any issues with your tracking or do not receive a tracking email, please contact us at vasquezbridges3439@gmail.com
Customs, Duties, and Taxes (for international orders)
For international shipments, the recipient is responsible for any customs duties, taxes, or import fees that may apply. These fees are not included in the price of the items or shipping costs and will vary depending on the destination country’s regulations.
Shipping Address
Please ensure that all shipping information is accurate and complete at the time of purchase. Grace Stride is not responsible for any delays or additional charges due to incorrect shipping addresses. If you need to modify your shipping address after placing your order, please contact us immediately at vasquezbridges3439@gmail.com to see if changes can still be made.
Undelivered or Lost Packages
If your order is lost or significantly delayed, please reach out to our customer support team at vasquezbridges3439@gmail.com. We will work with the carrier to resolve the issue as quickly as possible. Grace Stride is not responsible for packages marked as delivered but not received. We recommend checking with neighbors or your local postal service in such cases.
Shipping Restrictions
Certain products may have shipping restrictions based on destination, such as limited shipping for fragile or oversized items. These restrictions will be indicated at checkout if applicable.
Contact Us
For any additional questions regarding our shipping policies or specific order inquiries, please contact us at vasquezbridges3439@gmail.com. We’re here to help ensure you have a positive shopping experience with Grace Stride.